Call us +91 95559 45206  - support@floralmall.in Welcome Guest,   Login  |  Register  |  Track your order  |  Shopping Bag : 0 Item(s)
FloralMall
  You need instant delivery in Delhi/NCR? Call us +91 95559 45206 Facebook Twitter Blogspot Google Plus
" FREE SAME DAY DELIVERY IN MORE THAN 200 CITIES."
 
SEARCH BY
 
 
 
 
 
 
 
 
 
» Home » CDS » Shipping Policy
 
Shipping Policy

We are committed to delivering your order accurately, in good condition, and always on time.

Please note our shipping policy as follows:

  • We currently deliver to major cities in India. Please check the list of our serviceable cities before placing the order.
  • Currently, each order may be shipped only to a single destination address. If you wish to ship products to different addresses, you shall need to place multiple orders.
  • We make our best efforts to ship each item in your order within 3 working days of the order. However in some cases, we may take longer, up to 7 working days, to ship the order as we may have to procure it from some other stores or our suppliers. In the unlikely event that we are not able to ship your order completely within 7 days of the order, we shall cancel the remaining unshipped part of the order, and send you an email informing you about the same. In such cases, your payment against the unshipped part of the order shall be refunded, in the manner you have made the payment.
  • We ship on all week days (Including Sunday), excluding public holidays/national holidays.
  • Typically all Delhi & NCR deliveries are completed within 1-2 days post shipment and outside Delhi & NCR deliveries are completed within 2-4 days post shipment, excluding the date of shipping.
  • To ensure that your order reaches you in the fastest time and in good condition, we only ship through reputed courier agencies.
  • While we shall endeavour to ship all items in your order together, this may not always be possible due to product characteristics, or availability.
  • If you believe that the product is not in good condition, or if the packaging is tampered with or damaged, before accepting delivery of the goods, please refuse to take delivery of the package, and call our Customer Care or mail us at support@floralmall.in, mentioning your order reference number. We shall make our best efforts to ensure that a replacement delivery is made to you at the earliest.
  • Please note that Flowers, Cakes and other perishable products are sourced locally at the delivery location.
  • The image displayed for any product on our website is indicative in nature. Actual product may vary in shape or design as per the availability.
  • No time commitment for the deliveries would be entertained. However, we will try our best to get the delivery done as per requested time.
  • In case of floods / heavy rains / national bandh / agitation / curfew etc or any other natural calamity / disaster, we reserve the right to reschedule the delivery for another date depending upon the situation.
  • At times, alternate flowers are arranged due to regional or seasonal unavailablity of those flowers selected by you. In the event of any such issue our experienced florist will ensure that the design/style and color scheme of the selected arrangement/bouquet/bunch remains intact and substitue the same with equal or higher value flowers.
  • In order to ensure the same day delivery of your order, please place your order before or by 2:00 pm. For the order placed thereafter for the same day delivery, we will try our best to execute the delivery same day. However, no such commitment is given. In this case, if order is not deliverd the same day, it will be delivered the next day.

You may track the shipping status of your order on our website, by logging in to your “My Account” section or just calling our helpline no. You can, alternatively, write to us at support@floralmall.in

 
 
Send Flowers to
Send Flowers, Cakes & gift to Jaipur
Send Flowers, Cakes & Gifts to Noida
Send Flowers, Cakes & Gifts to Ghaziabad
Send Flowers, Cakes & Gifts to Chennai
Send Flowers, Cakes & Gifts to Pune
Send Flowers, Cakes & Gifts to Mumbai
Send Flowers, Cakes & Gifts to Lucknow
Send Flowers, Cakes & Gift to Agra
Send Flowers, Cakes & Gift to Delhi
Send Flowers, Cakes & Gift to Hyderabad
View all cities
Shop by Product
Plants
Gifts
Chocolates
Gift Basket
Personalised Gifts
Soft Toys
Occasion
Thank You
Anniversary
Sympathy & Condolences
Congratulations
Get Well Soon
House Warming
Love & Romance
New Born
Wedding
I am Sorry
Flowers
Roses
Carnations
Lilies
Orchids
Anthuriums
Bird of Paradise
Gerberas
Mix Colour Flowers
Red Colour Flowers
Yellow Colour Flowers
View all
Recipient
Flowers for Her
Flowers for Him
Holiday & Seasons
Holi 2016
Mother's Day 8th May'2016
Valentine's Day, 14th February
Happy New Year
Christmas 25th December
Diwali Gifts to India
Diwali Pooja Thali
Diwali Pooja Thali Hamper
Diwali Chocolates
Send Diwali Flower Combo
View all
 
 
Other Links
 
Quick Links
» About Us
» Contact Us
» Our Stores
» Vendor Alliance
Privacy & Legal
» Terms & Conditions
» Privacy Policy
» Delivery & Return Policy
» Shipping Policy
» Disclaimer
Ordering
» My Account
» Order Tracking
» Payment Options
Testimonials
 
  • BESTEST SERVICE ON PRICE & QUALITY - UNDOUBTED
    - Shaila O. Pais - Mumbai, India


  • Thank very much for the timely delivery of the flowers and cake
    - Anshu Bharadwaj, Bangalore, India


  • Fine quality of products with great service...just impeccable & unmatched service...Kudos to Floral Mall
    - K. Swathi, Hyderabad, India


  • Best flowers with timely delivery. Thank you Floral Mall
    - Nishi Gupta, Germany


  • Great Service Delivery with excellent quality
    - Aprajita Pandey, New Delhi, India


  • Finally I got the best florist for all my flowery needs in India. Thanks to Floal Mall
    - Neeru Sharma, Ontario, Canada


  • I thank Floral Mall for making my day so special for my someone special. You guys just rock...!!!
    - Ajay Munjal, Noida, India


  • I appreciate and congratulate Floral Mall for delivering best quality flowers in such a short span of time. Kudos!
    - Sumit, Bhagalpur, India


  • Your flowers delighted me. Thanks to Floral Mall
    - Neel, Varanasi, India


  • Excellent quality with timely delivery
    - Shalza Sarin, Sydney, Australia


  • I am really impressed with the quality of flowers & cake with your service delivery...Thanks to Floral Mall guys
    - Jyotheermayee Dass, Washington, USA
 
Payment Payment
 
© 2014 | All Right Reserved | Floral Mall Flower